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During the war, Progressech-Ukraine twice reformed business processes and increased labor productivity

During the war, Progressech-Ukraine twice reformed business processes and increased labor productivity

February 2, 2023

During the year of operation under martial law, Progresstech-Ukraine, a provider of intelligent services for the aerospace industry, changed the algorithms of team interaction, increased labor productivity and strengthened its export potential. Despite the negative impact of Russian armed aggression on Ukrainian business, the company retained a strong engineering team, extended service contracts and doubled the remuneration of engineers involved in design work.

To restore effective functioning, disrupted by the full-scale invasion of the Russian Federation, Progresstech-Ukraine had to significantly restructure its business processes twice. The first radical modernization of the company's work took place in March-April 2022. It was led by the mass relocation of employees who acquired the status of internally displaced persons as a result of the Russian invasion.

Monitoring the progress of personnel relocation within Ukraine showed its predominant concentration in the western regions, in Kyiv and the suburbs of the capital. At the same time, the engineers who crossed the border were concentrated primarily in Poland, where the administration of Progresstech-Ukraine planned to equip an office center.

The significant geographical dispersion of personnel required an urgent transfer to a remote work format for the entire Progresstech-Ukraine team. The complexity of the task lay in the need for additional technical equipment, given the strict cybersecurity standards and increased requirements for information protection, due to the company's participation in international aerospace programs.

Of course, Progresstech-Ukraine had experience in setting up remote work during the COVID-19 pandemic.Then the company provided an autonomous mode of operation for half of the engineering staff - this was quite enough to protect the design center from the spread of infection. But in the hot phase of the war, such a level of autonomy turned out to be not enough.

So, at the beginning of the Russian offensive, half a thousand specialists of Progresstech-Ukraine had portable IT systems verified by the customer and secure remote access to communication technologies and software products. Another approximately 500 employees of the company, who became internally displaced persons, did not have such portable computer equipment and in the first weeks of the Russian invasion - they were deprived of the opportunity to join the team project work.

Because of this, in March 2022, Progresstech-Ukraine began to implement the sharing model - the joint use of available portable protected computer equipment within small groups of engineers. The administration formed such microgroups, taking into account the current place of residence of employees, and if necessary, helped them to change location.

In April-May, the corporate sharing system gradually gained stability, which made it possible to organize design work in several shifts. Engineers returned to participation in international project groups, and lost vertical and horizontal working ties were restored. Starting from April, the average monthly number of personnel involved in international aerospace projects was constantly growing and from June onwards it steadily exceeded the monthly indicators of the pre-war year.

In October-November 2022Ukrainian business has come under new attack – Russia has resorted to massive missile and drone strikes with the intention of destroying Ukraine’s energy system. Periodic blackouts, sudden and planned power outages – regularly plunged almost all regions of the country into darkness.

Under such conditions, the remote work regime did not allow the company’s engineers to systematically interact with partners in international project teams. Work processes were constantly interrupted, planning lost its meaning, and it became impossible to adhere to the work schedule. This significantly reduced productivity and prompted Progresstech-Ukraine to change the form of work organization for the second time in a year.

Within a few weeks, the company equipped a number of office premises in Ukraine, equipped them with alternative systems of uninterrupted power supply and the Internet, and provided reserve supplies of drinking water and food.

By the beginning of November, Progresstech-Ukraine was operating six office centers. Three of them are located in different districts of Kyiv, one more in the suburbs of the capital (Buchansky district), in western Ukraine (Ivano-Frankivsk), and in northern Poland (Bydgoszcz). In total, these offices have enough equipped workplaces to accommodate the entire company's staff.

Thus, Progresstech-Ukraine has once again minimized the impact on its activities of the current challenges caused by the Russian armed attack.


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